Referral Pathways

Interoperability. Bidirectional. Awesome.

Handling referrals and communicating with community physician can feel complicated. With Welld, it doesn't have to be! Welld makes it easy to process both paper and digital referrals, using intuitive screens and simple workflows for your team.

Receiving and processing referrals efficiently and effectively are keys to a thriving healthcare integration. Learn how Welld can support your organization.

Welld Supports the Full Lifecycle of a Referral

what does that mean for you?

"Close the loop" with your referring providers on your program outcomes with elegant summary letters
Make it easy for physicians to see the impact of your programs - right in their EMR!
Measure, manage, and work your referrals in one easy-to-use module
Less paper, more communication, more growth for your programs

Welld has all of the Technical Pathways You Need

Digitally Fax the Referral

Maybe your partners still use faxes - but that doesn't mean you need to worry about paper sitting on the fax machine. The Welld team can help you obtain API access - all you need to pull your faxed referrals directly into Welld.

CCD_Direct messaging_interop_referral pathway_image

Direct Message the Referral through the EMR’s HISP - Includes bidirectional

What if physicians could securely "email" referrals directly into your system? If your partner providers are using EPIC, Cerner, or most other accredited EMRs, chances are they have a HISP (Health Information Service Provider) with direct messaging. Welld’s HISP (Datamotion) can receive “email” referrals from them, and send back PDF status reports on members.

SEND REFERRALS THROUGH FHIR AND BSER INTEGRATION

Most EMRs can now exchange health records with the HL7 Fast Healthcare Interoperability Resources (FHIR) standard format. Welld accepts these FHIR referrals, and we’re even leading the country to adopt the more specific and safer Bidirectional Services eReferral (BSeR) standard from the CDC. Contact support@welldhealth.com and we’ll provide our documentation you need to get started.

Self-Refer through a Branded Signup Page

Not all programs require a physician referral. Welld offers branded self-registration pages where users can create profiles and self-select from your library of programs. Even if the program requires a physician’s approval, these users can securely provide their physician’s information so you can assist them in obtaining the necessary referral.